Our online shop is exclusively aimed at entrepreneurs within the meaning of § 1, paragraph 1, Z 1 of the KSchG. There is no statutory right of withdrawal or cancellation for contracts between entrepreneurs under the Distance and Out-of-State Commerce Act (FAGG). The FAGG only applies to contracts between entrepreneurs and consumers; B2B businesses are not covered by it.

Orders are only permitted if you are an entrepreneur (e.g., company, authority, association). We reserve the right to request appropriate proof (e.g., UID number, company registration certificate) and to reject or cancel orders from consumers.

Regardless of the B2B exclusion, for custom-made products and services that have already been fully rendered, there is no right of withdrawal even in the B2C sector; in the B2B sector, there is no right of withdrawal anyway. (This note is provided for transparency, as we often provide project-specific services.)

No contractual right of withdrawal or return is granted unless otherwise expressly agreed in individual contracts.

These regulations only apply to cancellation/withdrawal. Legal warranty rights and liability regulations in the B2B business remain unaffected – details are governed by our terms and conditions.

Contact
AES-ADAPTIV Exhibition Setup FlexCo
Brunner Straße 63/3.2
1230 Wien

UID number: ATU78125002
Company registration number: FN580137v
Company Registry Court: Commercial Court of Vienna

Email: office@adaptiv.at
Phone: +43 699 18014806

Status: 26.02.2026